Despite bottlenecks caused by higher than expected dispute resolution claims, the federal No Surprises Act appears to be living up to its name, according to a new survey by AHIP and Blue Cross Blue Shield Association.

Employees are demanding a wider range of benefits and changes that fit new ways of thinking about work and benefits, including more flexibility around remote work and expanded choices in their benefit plans.

These unexpected bills might discourage people from seeking preventive screenings that could be lifesaving, which is why the ACA deemed them "essential health benefits" that should be free.