Consumer Driven Health Care

Here are answers to some of the questions benefits advisors, employer and employees may have now about the coronavirus and it's potential ramifications.

Employers selecting a new plan or carrier must sort through an increasing number of options, hoping to choose a product that will provide the most value to their workers at a reasonable price. At the same time, this growing complexity can make it more difficult for employees to understand their benefits, negatively impacting the customer experience.

Medical providers have been steadily increasing telemedicine offerings, but they're not prepared for the current surge in demand.

Contract disputes can cause financial and health risks for consumers when the disputes move providers into out-of-network status.

Now is a good time to discuss how telemedicine can improve access to care, curb costs and potentially curtail the spread of a virus.

Insurers are offering no-fee telemedicine consults, free prescription drug delivery and other cost-sharing accommodations.