Here are six things to think about that will affect our industry in 2020 and beyond.

There's a cycle to our business, and fulfillment is both the end of one cycle and the beginning of another.

As benefit professionals, we have both an obligation and an opportunity to help employees protect their identities.

Our job right now is to help employees understand how to get the most out of their enrollment options.

A couple of insights for benefit professionals as we consider artificial intelligence in our market.

As we look to the future, our imaginations allow us to make all our problems go away.

Like Bill Murray in the film, we need to think through how we can improve each aspect of enrollment planning to build greater success.

The Red Queen in Alice in Wonderland had to run twice as fast to get half as far. Sound familiar?