Without question, the COVID-19 pandemic effected many facets of the voluntary business in 2020, and sales were no exception.

Most employers already understand that employees need voluntary insurance products now more than ever.

Despite the benefits, we must make sure that we don't make virtual enrollments mean passive enrollments.

A clear and comprehensive communications strategy coupled with good engagement is vital to achieving good results.

Brokers writing business in the small employer market have typically deployed simplified carrier selection and enrollment strategies; however, employers' changing expectations suggest that these go-to practices may become less successful.

Why do employers choose to offer voluntary benefits? Is it to aid in recruitment, drive well-being, or something else altogether?

To meet employers' top need for educating employees on voluntary benefits, understanding the landscape of available tools is critical.

Key audiences in the voluntary benefits space agree that we will see more call center, online and self-service enrollments this year.