Enrollment

Customer engagement is becoming a buzzword in the benefits industry. However, more often than not, it is thrown around without the necessary strategic shift and operational wherewithal of an actual engagement plan.

Through critical analysis of past performances, strategic goal-setting, thoughtful planning and ongoing, personalized coaching, brokers, advisors and employers can work together to pull off a winning open enrollment "season."

Will they or wont they? Insurers offering health coverage on state exchanges are in the process of deciding whether theyll continue to offer insurance and if so, at what price next year under the Affordable Care Act.

We must position ourselves as year-round communications experts, helping employers and employees find more value in their benefit plans.

Brokers, enrollment organizations and employers can reap the benefits of a multi-year employee communications or engagement enrollment strategy just as much as the employees.

A provision added in the AHCA changes the community rating waivers for people who have a gap in insurance coverage for more than 63 consecutive days.