Practice Management

It's easy for diversity and inclusion efforts to become or feel transactional, but true progress and organizational change is possible.

The service-as-a-differentiator message is often the go-to play when trying to close a new deal, but it's a total cop-out.

While some brokers are apprehensive about exploring new health care options, brokers who embrace the movement before their competition can use it to their advantage.

Most successful approaches for striking the proper balance involve having clear policies.

Benefits pros are breaking free of the traditional brokerage model, opting for broker-as-advisor businesses with innovative products and services.

While it's easy to convince ourselves that busier means more productive, it's simply not true.