Best Practices

Eligibility files are a source of frustration for HR departments and brokers, but new AI tools can help alleviate some of the headache.

Data analytics are beginning to be used in innovative ways that can make your job as a benefits broker easier.

By flipping the frame, we turn bad behavior (not saving) into good behavior (saving).

The demand for quality service and products has led more than 40 percent of brokers to switch carriers the past three years. How do you find the right one?

AHPs allow some small businesses to be able to offer health plans with lower premiums than they could previously afford.

With cybercrime on the rise, businesses must implement training and protocols.