Broker Innovation Lab

This article will address what brokers ought to look for in a “digital EAP,” from the technology itself (does it just replicate an existing service in digital form or does it transform that service into something significantly more efficient and effective?) to evaluating whether your EAP partner is capable of providing thorough and comprehensive implementation support.

Here are three things brokers need in their self-funding “toolbox.”

While brokers and their clients are constantly reviewing and updating their benefits offerings to best serve their employees, those same employees are often unaware of those benefits, much less how to make them a part of their daily lives or find them when they need them.

There are pros and cons of negotiating prior to an employee's surgery or service, versus after the surgery or service. Here are a couple of things to consider.

This month, I'm excited to introduce you to some new friends, Cindy, Jessica and Jeanne. They are not only thriving in their business world, they are all looking to connecton an association level and to help educate not only their clients, but their peers.

The gap between employer HSA offerings and employee engagement may seem as unbridgeable as the Grand Canyon. Fortunately, there's a key to narrowing the chasm, and it lies in addressing employee health literacy.

According to new LIMRA research, approximately 70 percent of small employers offering insurance benefits obtained coverage via an agent or broker. However, this person has not necessarily achieved “advisor status” in the employer's mind.

Sometimes, you hear a phrase and it won't let you go.