Voices

Despite making enormous leaps and bounds in recent years around technology, the benefits industry is still, at its core, all about people.

Financial professionals Courtenay Shipley at Retirement Planology, Kristen Deevy at Pensionmark, Katrina Bell at Zuna, and Deane Mayerhofer at Strategic Retirement Partners reflect on mentors, challenges, and the 401(k) industry.

Being adaptable means moving forward and embracing the unknown, the realm where every possibility exists.

Heather Bowers is president of Lone Star Benefits, brings a servant's heart to the benefits industry.

The many lessons we've learned about resilience and sacrifice in the last year will remain key as we push forward into a new normal.

This chaotic year has challenged benefits professionals to get creative and adopt new ideas that will carry them into the future.

Every crystal ball is cloudy, at best. But there's reason to be optimistic about the coming year.

If you ask me for one specific thing, one single inappropriate thing that she'd said or done—something concretely wrong—I'd have nothing to hold up to the light of your scrutiny.